According to our co-creation way, Baufest recommended a series of steps to allow for YCH BI team to make informed decisions for their journey into the new Enterprise Data Warehouse solution.
YCH BI team had developed several reports in Power BI, supporting 150 users in the last 2 years. Realizing that the existing platform could not support requirements such as intraday updates and historical information for tendency analysis and prediction capabilities, YCH IT & BI teams envisioned an Enterprise Data Warehouse solution.
With historical production and sales data readily available, the data science team could build a model to predict the probability of over/under inventory levels, proactively freeing up inventory for additional sales.
environment is proposed using schemas inside a single Azure SQL Database. Schemas include:Dimensional Layer: to unify and encapsulate business logic in a single layer optimized for intuitive data access to allow for Self Service BI in the reporting tool.
YCH now has access to 6 distinct business units’ data in a scalable, measurable, and controllable environment.
With the creation of the EDW at YCH we were able to create a single source for information eliminating the need to query multiple sources. This also enabled the business to focus on analysis rather than operational tasks to gather and cleanse data, ensuring consistency, quality controls and timeliness.
Commercial and financial services bank founded in 1968. Headquartered in Buenos Aires and present in 22 provinces, it is the leading private bank in the Argentine financial system in terms of savings and credit volume. This organization has 334 branch offices, more than 2.5 million clients and more than 6,500 employees.
The Company needed to improve the effectiveness of its virtual assistance to decrease the number of calls to the Call Center, and provide the customer with greater autonomy and agility to solve their concerns.
We defined a methodology for the incorporation of new businesses, identifying the users’ needs and making available the different channels of communication to improve their experience when using the virtual assistant. In order to provide more information and a personalized response according to each customer’s requirements, we incorporated the areas of Salaries, Short-term default and Long past due. Lastly, we defined a methodology along with the development of components that help to continuously improve the assertiveness of the virtual assistant.
CEO & Founder
One of the leading glass manufacturing companies in the world; The most important one in the western world and the main glass producer in Mexico. With offices located in America, Europe and Asia, it produces, processes, distributes and commercializes a broad range of glass products, which are part of the daily life of millions of persons.
With the support of the Internal Technology Area, the customer was looking for a more agile, modern and easier user experience when acquiring their services.
We designed the user experience for the MVP of a digital tool by using customer-focused design techniques and validating prototypes with the end users. During the second stage, we built the technological architecture adapted to the needs of the customer, in such a way that it could evolve and be used as a reference, under an Agile-based process and tools. Lastly, we accompanied the customer during the execution of the application, knowledge-transfer, product feedback and new improvement ideas for the next stages.
Through this new digital channel, the user can request an appointment from home for the replacement and repair of the car glass and manage payment for the service.
OpenBit is a technology business founded in 2018 with the aim of democratizing access to different businesses that present high entry barriers due to their need for capital, information and knowledge. Its objective is to promote the financial inclusion through the tokenization of real assets traded on the digital platform, and to track the investments performed. Likewise, it seeks to become an investment and savings alternative, since it allows to participate in a greater business with small amounts.
The company sought to develop an investment alternative for savers wishing to diversify their assets in a safe and efficient manner, facilitating their access to the livestock sector, a business that requires knowledge, time and economic resources. With a clear business model, OpenBit needed a digital platform that could support future growth and the possibility to develop new digital tokens.
With the aim of understanding the business in depth, we performed a benchmark of digital products offered by the agribusiness industry and performed an analysis of the cryptocurrency industry. In addition, so as to get to know the needs of future users, we analyzed their behavior with the product, conducted interviews, observations and workshops of co-creation along with the customer.
Once the digital product capable of meeting the expectations of potential users was defined, we created a platform using microservices in .NET on a front end developed in Angular, all hosted in the Microsoft Azure cloud.
Transportadora de Gas del Sur is the widest reaching gas transport company in Latin America. It transports 60% of all the natural gas consumed in Argentina, where at Vaca Muerta it is the primary midstreamer, and is a direct supplier of both distributors and industries. It is also a leader in the liquefaction of natural gas.
The company sought to increase internal user satisfaction by delivering valued products and services.
We worked together with the leaders of the IT team on an innovation process designed to make them the protagonists of a cultural change in the evolution of their service. We held diverse training workshops on new methodologies and accompanied the team leaders during the execution of a user survey so as to place them in the center of their processes.
Leading company in the supply of tubes and services related to the worldwide energy industry. Among its clients, we can find the main international oil companies, as well as engineering companies engaged in the construction of extraction, transportation and processing of oil and gas. The company has 4 Research and Development centers, over 2,500 clients and 23,000 employees.
The client wanted to optimize the information protection measures and improve its analysis and safekeeping. To do so, it needed a group of consultors able to solve operating issues related to the applications’ security, DLP solutions and vulnerabilities analysis. Another of its requirements was to draft documentation for Government, Risk and Compliance areas.
Baufest put together a team to work with the client’s applications security, risks and solutions areas of Ethical Hacking. Firstly, we performed the analysis of vulnerabilities and risks, and then, we updated and extended the Data Loss Prevention Policy (DLP) for the whole of Latin America, Europe and the Middle East. Furthermore, we implemented an Ethical Phishing policy to work on raising awareness among the users, and a CASB solution to strengthen the Shadow IT.